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Streaming & Download Video Help

*About Streaming Video *How to Order *How to View *Problems Viewing Streaming Videos
*Help with Membership issues *Adding This Site to Trusted Sites *Help with Other Ordering Problems

This section explains how to order and view streaming videos. You can view our featured streaming videos by clicking here or by selecting "Streaming Video" under the "Featured" Menu button at the top of the screen.


Video Files

Steel Kittens streaming and downloadable videos are available as MP4 file format. Most systems and mobile devices will play these files automatically.

For all issues playing videos you may try downloading the lastest version of your browser. We recommend the free Google Chrome browser or Internet Explorer browser.

If you have download a MP4 file and are having trouble playing it we recommend trying one of these free players:
For Mac or PC:
VLC Player
Windows Media Player (version 12 or higher)
QuickTime (additional plugins may be required)

Special Order Downloads Available
Want to order a match for download in DVD High Quality? * You can now! Just email us.

All Special Order downloads will be processed though our offices only.


Quick Facts about Streaming Video:

  • Please wait for videos to download. These are large files and may take a while to load depending on your connection speed.

  • You do not need to be a member to order a Streaming Video.

  • You MUST have a HIGH-SPEED Internet connection to be able to watch a Streaming Video.

  • You must begin watching the Streaming Video on this site within fourty-eight (48) hours of purchasing it.

  • You must be logged in to watch a streaming video.

  • Streaming Video quality is not as good as our Video Tapes and DVD-Rs because of the compression that is necessary to offer these online.


How do I Order a Streaming Video?

  • Step 1: Make sure you have a reliable high speed internet connection. This means DSL, CABLE, T-1 or better. To prevent buffering and if you would like to keep a copy of this video on your local computer choose the "Buy this Video to DOWNLOAD" option.
  • Step 2: Go to our Streaming Video Index and click on a video to view more information.
  • Step 3: Click the button that says "CLICK HERE TO ORDER NOW" or the "ORDER STREAMING" button.
  • Step 4: Read the terms and conditions. If you agree click the button to continue.
  • Step 5: The cart page shows you the items you have selected. Review this information then click the "Check Out" button.
  • Step 6: If you are already logged in you will be taken to the final Check Out Page. If not you will be asked to Login or Create a New Account. After you Login or Create a New Account you will go back to the Check Out page.
  • Step 7: Enter your credit card information and then click the "Place Order" button at the bottom of the page. Wait for your order to be processed. Once you receive confirmation that your order was successful you are then ready to view the streaming video! Remember, streaming videos must be viewed within two hours of purchase.

How do I View a Streaming Video?

  • Step 1: After completing your order go back to the Streaming Video Index and click on the Video you purchased. Note: If you have left the site and come back later you will need to login first! At the top of the page you will see your Login status for the Selected Streaming Video. (Use the drop-down menu if you need to change the selected video.)
  • Step 2: If you are logged in and have purchased the selected video then you will see a link that says "CLICK HERE TO WATCH THIS STREAMING VIDEO". Clicking on this link will take you directly to the streaming video and it will start playing automatically.

Problems Viewing Streaming Videos:

  • Problems ordering or viewing videos:
    Solution 1: Download the latest version of your browser

    We recommend: Google Chrome or Internet Explorer

  • Internet Explorer is showing a Red X instead of video:
    Solution: Reset the IE defaults:
    1. Click on “Tools” and then Internet Options then click on the Advanced tab.
    2. Locate the Reset Internet Explorer Settings heading and then click the “Reset..” button.
    3. Navigate to a site with video links and try clicking one of the links.
    4. You should see a pop up at the bottom regarding the video plugin. Click Allow.
  • Internet Explorer is not playing videos even with the latest version:
    On some systems Internet Explorer may not work for you in spite of doing updates, especially if you are on an older operating system like XP. If you are having this issue please try a quick free download of the Google Chrome browser and try viewing streaming videos and clips using this browser instead.
  • Trouble Downloading / Saving to computer:
    If you ordered a Streaming for Download and your browser is playing the video instead of downloading try this:
    In the Google Chrome browser address bar: Type "about:plugins" (without quotes) into the address bar then disable Windows Media Player, then left click to download.


What is a HIGH-SPEED Internet Connection?
A high-speed Internet Connection is DSL, Cable Internet, High-Speed Wireless Internet, T-1, T-3 or other type of internet connection that delivers web pages faster than a dial-up modem connection.


If you are still having issues please feel free to contact us!

Privacy / Copyright Info

Privacy Statement
Steel Kittens© Inc. will not disclose your email address (should you provide your email address to us) or physical address to any other company or person. Financial information that you provide as part of your order for our products and services is only used to bill you for these products and services. Steel Kittens Inc. does not collect information about your viewing preferences.

Copyright Notice
The Steel Kittens© Inc. web site steelkittens.com© and the web site design, and all images, photographs, mpegs, text and content on this site are Copyright© Steel Kittens Inc. All rights reserved. The material on this site may not be reproduced and may not be distributed, publicly performed, proxy cached or otherwise used, except with the prior express written permission of Steel Kittens Inc. Unauthorized use, duplication or redistribution of any material found on steelkittens.com or any of Steel Kittens© (SK), Japanese (WWO)©, Vintage 50's & 60's© (VA50), Vintage 70's & 80's©,(V70) Champion Video© (CVP), or Full Armour© (FA) videos, will be subject to international copyright infringement laws and subject to $500,000.00 in penalties.

For help with ordering issues click here.

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